What We Do

A proven growth channel,
built for modern CRM

Physical mail is customer communication that lands in someone’s hands rather than getting lost in their inbox. It includes everything from handwritten notes and personalised gifts to postcards, catalogues and lookbooks.

Inkpact makes these formats easier to use as part of a modern customer journey. Campaigns can be triggered automatically by online behaviour and CRM data, or launched whenever needed through a manual audience upload.

Used at the right moments, physical mail helps brands improve retention, drive repeat revenue and create customer relationships that feel more personal. We manage the personalisation, production, fulfilment and delivery through one platform.