We enable brands to drive sales and Customer Lifetime Value.
Making your Customer Journey more
Human Connection is the Future for Brand Loyalty.
We increase your first to second purchase rate by sending handwritten notes triggered across your customer journey.
Our clients have happy customers that spend more and leave less.
Emotional connection in the mail = outstanding results.
No Robots Here.
We genuinely handwrite hundreds of thousands of notes every month.
700+ people in the UK/US form our Scribe Tribe. Single mothers, those recovering from cancer, affected by COVID, artists and teachers handwrite your cards, supporting their families and moving their lives forward.
Reach Customers your Other Marketing Can't.
No need to fight spam filters or unticked preferences.
- 99% open rate.
- get customers undivided attention.
- they read it, they love it, they share it.
- measurable results, trackable ROI.
- make your CRM system work harder for you.
Your stationery design, your branding.
Our stationery is FSC approved and we offer seeded card options.
Soon to be your Favourite CRM Activity.
Do you use Shopify, Magento, Exponea or another E-commerce/CRM tool?
Quickly integrate with your CRM tool and easily create triggers to send handwritten notes throughout your customer journey.
“At BrewDog our community and customers are at the heart of everything we do and it’s really important to us that we connect in a personal and authentic way.
Inkpact enables us to do this using a really human and tangible approach and as well as delighting our customers”EmmaHead of CX, Brewdog
Find out more
Want to find out more about how we can help you transform your customer journey?
We’d love to chat