COVID-19 – We are still sending your notes & gifts as usual during this time. In fact, we believe now more than ever is the time for delight! It’s thanks to our post heroes & amazing scribes we can still do this, we are taking extra precautions but wanted you to know we are here more than ever.
Handwritten notes by real people
Create a truly memorable customer experience proven to increase sales and drive retention.
Delivering exceptional results for the worlds top brands
Real human connection
Use handwritten notes to create a truly memorable customer journey and increase retention. With our secure online platform you can create personalised genuinely handwritten mail at scale. Our scribes handwrite each of your messages onto your branded stationery and pop it in the post straight to your customer's letter box.
Hear Charlotte and Gracie explain more about what we do --->
We want to forge a human connection with our customers, so they become a strong advocate of our brand and stay with us longer. We have worked with Inkpact to connect and create meaningful moments for our customers. These have been very successful, and we are looking forward to working with them more.
Laura - Head of Marketing at Good Energy
We wanted something special for our pledgers. A handwritten note via Inkpact provides that personal touch we were looking for. I am delighted with the service and my account manager.
Anisha - Legacy at Macmillan Cancer Support
We’re really pleased with the number of positive comments our customers have made regarding our personalised, handwritten postcards. This in turn has had a positive impact on the number of customers we’ve retained year on year, whilst remaining cost competitive when compared to other marketing channels.
Orlebar Brown - CRM Manager of Orlebar Brown
Our members are everything to us. With Inkpact we can show
them how much we value them in a way that is in keeping with
and enhances our brand. Our customers love the personal
touch that a handwritten note brings.
Tamara Lohan - Co-Founder of Mr & Mrs Smith
We love the personal touch of sending handwritten
messages and adding that little bit extra to our customer
communications. With Inkpact it’s so simple to brand
our own stationery and their website makes it all so
easy to manage.
Sally Haswell - Marketing manager at Secura
Creating a memorable moment isn’t just nice to have. We have sent nearly 500,000 notes and tracked the impact on the bottom line. Here are just some of those results.
A subscription company saw an increase in retention of 50% after a simple thank you note.
A fashion retailer saw a 230% increase in response rate after sending our handwritten notes.
An e-commerce brand saw a sales increase of 33% after sending a handwritten note after first purchase.
A luxury retailer saw an increase of 58% after sending a handwritten note on their customer journey.
We’ve built a diverse community of creative people who all share one similarity – beautiful handwriting. Our Scribe Tribe enables a flexible working environment. Each scribe writes when it suits them, transforming your words into memorable handwritten notes.
We know high quality and effective campaigns are what matter to you most. We are committed to ensuring this at every stage of our service.
Our dedicated team ensures high quality in every single note
With a 99% open rate, our notes get results
Send up to 50,000 notes through our platform
Our use of data is secure and fully compliant with GDPR
How it works
We combine tech with personalised handwritten notes to enable you to communicate with your customers directly, in meaningful and memorable ways
Type your custom message
Personalise each individual note as much as you like
Create your branded stationery
Choose a handwriting style and upload your logo
Choose your recipients
Securely upload your recipients’ details with ease
Every note is handwritten by real people
Quality assured and delivered on your selected postal date
Useful stuff for growing your brand
It's our aim that your business grows, so we've created some handy guides to help you get started with your campaign but also your sales and marketing in general - because when you win we win.