Turn every subscriber into a raving fan with handwritten notes.
From trial to advocate, handwritten notes drive conversion, reduce churn and spark referrals. 15-65X ROI and 200% higher CLV.
Direct Mail. Reimagined for ROI.
You've nailed email and SMS. Now it's time for a channel that in todays world actually moves the needle.
We've rebuilt direct mail for the modern, data-driven marketer and CRM leader, combining behavioural science, real human handwriting, and programmatic tech to deliver campaigns that outperform every other retention and reactivation tactic.
Every note is handwritten by a real person, triggered automatically by your CRM, and measured for performance just like your digital campaigns. Only this time, customers love it, rave about it, and actually read it.
Results that speak for themselves
We ran a direct mail campaign with Zoom by Ocado targeting customers in a local area, encouraging them to shop.
Reach Customers Your Other Channels Can't
Your customers are drowning in digital noise.
We give you a new high performing way to reach them, convert them to full price customers and reduce the chances of them leaving you.
Every campaign is:
- •Triggered automatically from your CRM
- •Personalised using real customer data
- •Written by one of our 1,500 scribes
- •Measured for performance, ROI, and retention
Handwritten by Real People
Every note is written in real ink by one of our 1,500 scribes across the UK and US — mothers, artists, retirees, and people rebuilding their lives.
Our Scribe Tribe earns from home, crafting hundreds of notes each week and bringing human warmth to every message.
With every new brand we onboard, more scribes get the chance to move their lives forward—a true win-win-win.
"The most effective marketing we do."
Inkpact delivers Astronomical results
Marketing Guru Rory Sutherland.
"Inkpact handwritten notes are getting astronomical results, 20 times higher than any other medium and 100x higher than digital channels. Why? When humans process a message, we process how much time, effort and love has gone into that message and pay attention accordingly."
We combine data precision, human effort, and behavioural principles to drive both emotional and commercial ROI
What We Deliver
Everything you need to turn personalisation into performance.
Handwritten Notes
Real people. Real impact. Personalisation at scale.
Triggered Programmatic Direct Mail
The future of CRM-driven offline marketing.
Sustainable Gifting
Plastic-free, purposeful, and planet-friendly.
Data & CRM Expertise
From creative strategy to measurable ROI.
Let's Build Your Most Profitable Channel Yet.
Book a free intro call with our team — we'll show you how personalised direct mail can outperform your current retention and reactivation campaigns.
Calculate Your ROI
See what results you could achieve based on similar client experiences and campaigns.
Speak to the team
Book a free intro call with one of the team to discuss how Inkpact can transform your customer engagement.