Handwritten Notes, your best performing channel.

In a world saturated by digital channels and AI, Inkpact's handwritten direct mail solution outperforms the rest. 16-56X ROI +237% higher AOV

See Case Studies

Direct Mail. Reimagined for ROI.

You've nailed email and SMS. Now it's time for a channel that in todays world actually moves the needle.

We've rebuilt direct mail for the modern, data-driven marketer and CRM leader, combining behavioural science, real human handwriting, and programmatic tech to deliver campaigns that outperform every other retention and reactivation tactic.

Every note is handwritten by a real person, triggered automatically by your CRM, and measured for performance just like your digital campaigns. Only this time, customers love it, rave about it, and actually read it.

Direct Mail Example - Breaking News style newspaper with handwritten notes

Results that speak for themselves

ORLEBAR BROWN

We ran a direct mail campaign with Orlebar Brown, targeting high-value customers with personalised handwritten notes and premium gifts.

Return on Investment

Customer Engagement Rate

Reach Customers Your Other Channels Can't

Your customers are drowning in digital noise.

We give you a new, high-performing way to reach them — with something they'll actually open, read, and remember.

Every campaign is:

•Triggered automatically from your CRM
•Personalised using real customer data
•Written by one of our 1,500 scribes
•Measured for performance, ROI, and retention

Waitrose Direct Mail - Handwritten note with chocolates and branded materials

Handwritten by Real People

Every note is written in real ink by one of our 1,500 scribes across the UK and US — mothers, artists, retirees, and people rebuilding their lives.

Our Scribe Tribe earns from home, crafting hundreds of notes each week and bringing human warmth to every message.

With every new brand we onboard, more scribes get the chance to move their lives forward—a true win-win-win.

"The most effective marketing we do."

Seb

Orlebar Brown (Chanel Group)

Inkpact delivers Astronomical results

Marketing Guru Rory Sutherland.

"Inkpact handwritten notes are getting astronomical results, 20 times higher than any other medium and 100x higher than digital channels. Why? When humans process a message, we process how much time, effort and love has gone into that message and pay attention accordingly."

We combine data precision, human effort, and behavioural principles to drive both emotional and commercial ROI

What We Deliver

Everything you need to turn personalisation into performance.