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      <title><![CDATA[The Missing CRM Channel for Retail Marketers]]></title>
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      <pubDate>Thu, 09 Apr 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[Retail CRM teams are working harder than ever to maintain results they achieved a year ago. The segmentation is sharper, the automation more sophisticated, the creative more refined — and yet open rat…]]></description>
      <author>hello@inkpact.com (Charlotte Pearce)</author>
      <category>direct mail</category>
      <category>CRM</category>
      <category>customer retention</category>
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      <title><![CDATA[Handwritten Direct Mail: The B2B Channel That Converts]]></title>
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      <pubDate>Fri, 03 Apr 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[Your prospects are drowning. Their inbox holds 147 unread emails. Their LinkedIn is full of "quick question" messages from people they have never met. Every outbound channel that was once effective ha…]]></description>
      <author>hello@inkpact.com (Charlotte Pearce)</author>
      <category>direct mail</category>
      <category>handwritten notes</category>
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      <title><![CDATA[Direct Mail. Rebuilt for the Attention Economy.]]></title>
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      <pubDate>Sat, 07 Feb 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[Email is optimised. SMS is automated. Push notifications are relentless. CRM teams have spent the last decade perfecting digital lifecycle marketing. And yet something uncomfortable has happened along…]]></description>
      <author>hello@inkpact.com (Charlotte Pearce)</author>
      <category>direct mail</category>
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      <title><![CDATA[How Handwritten Notes Reduce Customer Churn for Subscription Businesses]]></title>
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      <pubDate>Thu, 15 Jan 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[- The average subscription business loses 5–8% of subscribers every month - A single well-timed handwritten note can reduce cancellations by 30–40% in at-risk cohorts - The three highest-impact moment…]]></description>
      <author>hello@inkpact.com (Charlotte Pearce)</author>
      <category>subscription</category>
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      <category>customer retention</category>
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      <title><![CDATA[Make Marketing Sexy Again]]></title>
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      <pubDate>Wed, 14 Jan 2026 00:00:00 GMT</pubDate>
      <description><![CDATA[Marketing has never had more tools, more automation, or more dashboards measuring performance. We can track everything. We can optimise anything. We can build funnels so complex they need their own po…]]></description>
      <author>hello@inkpact.com (Charlotte Pearce)</author>
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      <title><![CDATA[Why Direct Mail Outperforms Digital Marketing in 2025]]></title>
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      <pubDate>Thu, 20 Nov 2025 00:00:00 GMT</pubDate>
      <description><![CDATA[- Direct mail open rates are near 100%; email averages 20–25% - Handwritten notes from Inkpact achieve 15–65x ROI versus standard digital channels - Physical mail activates the endowment effect and re…]]></description>
      <author>hello@inkpact.com (Charlotte Pearce)</author>
      <category>direct mail</category>
      <category>ROI</category>
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