Case Studies

We have worked with hundreds of growing brands across the world, sending hundreds of thousands of handwritten notes to over 73 countries – now that’s a lot of delight! Our notes have proven to significantly grow sales, increase loyalty, reduce churn, delight VIP’s and much more.

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Proven results from companies just like yours

A retail subscription company sees an average of 9% increase in retention when doing their customer journey campaigns with us

A luxury travel company saw an increase in revenue of over £2m after doing a win back campaign with us. That’s a whopping 2000% ROI

An E-commerce retailer sees an increase of 58% in repeat purchases with their daily handwritten notes to welcome new customers

We want to forge a human connection with our customers, so they become a strong advocate of our brand and stay with us longer. We have worked with Inkpact to connect and create meaningful moments for our customers. These have been very successful, and we are looking forward to working with them more.
Laura - Head of Marketing at Good Energy 
We wanted something special for our pledgers. A handwritten note via Inkpact provides that personal touch we were looking for. I am delighted with the service and my account manager.
Anisha - Legacy at Macmillan Cancer Support
We’re really pleased with the number of positive comments our customers have made regarding our personalised, handwritten postcards. This in turn has had a positive impact on the number of customers we’ve retained year on year, whilst remaining cost competitive when compared to other marketing channels.
Orlebar Brown - CRM Manager of Orlebar Brown
Our members are everything to us. With Inkpact we can show them how much we value them in a way that is in keeping with and enhances our brand. Our customers love the personal touch that a handwritten note brings.
Tamara Lohan - Co-Founder of Mr & Mrs Smith
We love the personal touch of sending handwritten messages and adding that little bit extra to our customer communications. With Inkpact it’s so simple to brand our own stationery and their website makes it all so easy to manage.
Sally Haswell - Marketing manager at Secura

The power of the pen

Hear our CEO Charlotte’s Keynote on stage at an Ogilvy conference as to why handwritten notes get better results than any other form of marketing


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