All of our notes and envelopes are genuinely handwritten by one of our Scribe Tribe. They are a huge group of incredible humans from all over the UK & US, writing your notes from their kitchen tables. Each and every one of them has their own story and they are all brought together through Inkpact.

We have wonderful people writing your letters and notes, and being human we have to make sure there are no human errors! We have created a thorough Quality Assurance process whereby a photograph of every single message gets uploaded to the Inkpact platform by the writer and is quality checked in house before it is approved to be posted.

Single Campaigns

The fastest turnaround time from purchase to post date is 10 working days. The date you pick on our platform will be the day it is posted to your recipients.

Frequent Campaigns

The turnaround time on a subscription plan is a speedy 3-working-day turnaround. Please note: the first campaign that you schedule using the recurring feature will be 10 working days and 3 working days from then onwards as standard.

Yes absolutely!

Option 1

Logo printed up top, handwritten message in the middle and text printed in the footer.

Logo: Your logo can be sized and positioned as you wish. Make sure you’ve got a high-resolution JPEG or PNG file of the logo you wish to use.

Footer: Insert any text you like, in the font and colour you wish. Have a think about what you want to go in the footer of your message. Maybe it’s some text about your business or a lasting message, or something simple like your social media handles or contact details.

Option 2

Upload artwork to be printed on the reverse of the stationery and your message will be handwritten on the opposite side.

The artwork specs for uploading designs are:

• Dimensions without bleed: A6 = 105 x 148mm, A5 = 148 x 210 mm, A4 = 210 x 297 mm.
• Pixels: minimum 300 dots per inch
• File size: maximum 25 MB

How many customers do you have? Our service is very flexible. We send anywhere between 1,500-50,000 notes per month.

Yes! Our writers are banded into 3 categories for you to choose the style that best suits your brand. The categories are clean, modern & flourish. See examples below.

One question we get a lot is ‘is it really humans that write the notes?’

Single Campaigns

•A one-time campaign with one drop date

•How it works:

•Minimum 20 recipients

•10 working day turnaround

Frequent Campaigns

•Perfect for regular mailings to new and existing customers.

•How it works:

•Minimum 1 recipient

•Recipients can be uploaded daily, weekly or monthly

•Initial turnaround of 10 working days, then as your stationery will sit with our scribes, just 3 working day turnaround after this!

•Choose between manually uploading your recipients or integrating to your CRM so it’s all automated

•Why it’s great:

•Integrate with your CRM system

•Leverage the power of automation

•Unused credits roll over month to month and additional bundles can be purchased when needed.

A6 = 350 characters (around 70 words)

A5 = 620 characters (around 125 words)

A4 = 1240 characters (around 235 words)

Yes! When you are creating your campaign on the Inkpact platform, simply select the appropriate option and it will automatically calculate the number of international postage stamps required for your campaign and add the extra postage charge per note to your campaign total.

We have wonderful people writing your letters and notes, and being human we have to make sure there are no human errors! We have created a thorough Quality Assurance process whereby a photograph of every single message gets uploaded to the Inkpact platform by the writer and is quality checked in house before it is approved to be posted.

Salesforce – Add the magic of the human touch into your Salesforce CRM and discover endless ways to delight all of your customers as easily as clicking a button.

Zapier – The best way of automating handwritten notes into your workflow or customer journey! With Zapier you can automate using thousands of apps to create mind-blowing marketing campaigns with a human touch. (Our favourite zap is from Typeform to Inkpact for personalised lead capture campaigns.)

API – Our simple API solution means that you can plug Inkpact straight into your CRM system or eCommerce website, transforming and personalising your customer service communication forever.

Email our team at hello@inkpact.com or speak to them on 023 8110 3192 to find out how you could benefit from our apps and integrations.

For manual uploads simply copy and paste names and addresses into our platform, or download the CSV that you’ll also find on the platform.

For larger campaigns and frequent clients, we can integrate to your CRM system so that this is all automated!

Mandatory fields are First Name, Last name and Address Line 1 (full postal address).

All of our cards are ethically sourced, FSC certified and fully recyclable. Our cards are 300 gsm and they are laid and uncoated so the ink sinks in perfectly.

This is something we can do, but this is more of a bespoke offering. Please contact the sales team at hello@inkpact.com to find out more.